Legal notice

Website Statutory Disclosures

This website is operated by Caroline Tindall ( née Vos ). In terms of Section 43 of the Electronic Communications and Transactions Act (ECTA), Act 25 of 2002, the statutory legal, identity, and contact information for this e-commerce platform is detailed below for consumer review before any transaction takes place.

1. Corporate & Business Identity

  • Caroline Nicole Tindall  (Trading as "Caroline Vos")

  • Legal Status: Sole Proprietor (Independent Freelance Artist)

  • Registration Number: Not Applicable (Sole Proprietor)

  • Place of Registration: Republic of South Africa

  • Core Commercial Activities: Online retail sale of original oil paintings, fine art prints, and commissioned visual art services.

2. Contact Information & Legal Domicilium

  • Website Address: www.carolinevos.com

  • Official Customer Support Email: caroline@carolinevos.com

  • Official Business Telephone: +27 72 1608 149

  • Statutory Domicilium Address: R315 Regional Road, Yzerfontein, 7351, South Africa. (Note: This is our official registered address for statutory communications and legal notices). [1]

     

  • Physical Creative Studio & Dispatch Location: Cape Town Metro, South Africa. (Note: Our creative studio operates as a private production facility and is closed to the general public. Order dispatches are managed via secure courier networks, and private collector visits are hosted strictly by prior written appointment).


3. Codes of Conduct & Industry Memberships

  • NA

4. Intellectual Property & Copyright Notice

  • Ownership Rights: All visual assets, digital graphics, original canvas designs, text, and artwork files displayed across this online store are the exclusive intellectual property of Caroline Tindall operating as “Caroline Vos”.

  • Copyright Protection: Content is strictly protected under the Copyright Act, No. 98 of 1978 of South Africa.

  • Usage Constraints: Visitors and customers are explicitly prohibited from replicating, modifying, screenshotting, scraping, or utilizing any portion of this site's imagery for commercial scale or AI training models without prior signed, written licensing agreements from the artist.

5. Consumer Rights & Dispute Resolution

  • Cooling-Off Period: In compliance with Section 44 of the ECTA, consumers retain a 7-day cooling-off period to cancel purchases of standard printed items without penalty. Please note: Per statutory exceptions, this cooling-off period does not apply to custom, personalized, or commissioned artworks created to unique specifications.

  • Alternative Dispute Resolution: Should a consumer dispute arise that cannot be resolved via our support email, customers have the right to escalate complaints to the National Consumer Commission (NCC) under the Consumer Protection Act (CPA).